April 7, 2020
To our valued Sea Sport Customers:
We are adjusting our days of operation so that we may continue to serve the Prince Rupert Community as best we can during the COVID-19 State of Emergency.
We will be closing our retail sales floor on Mondays until further notice.
The Service Department will be staffed on Mondays, please ring the buzzer or phone ahead for entry.
The Marine and Clothing departments will have staff answering the phone and email to cover emergency needs on Mondays.
Our retail sales floor (Marine and Clothing) will be open during regular hours 8:30am - 5:30pm Tuesday - Friday: 9am - 5pm Saturdays until further notice.
We continue to have conditional entry into the building based on guidance from the Government of Canada, Province of British Columbia and Northern Health:
Do not come to the store if you are symptomatic. This includes: Fever, cough, sneezing, sore throat, runny nose, congestion, sever weakness.
Limit 2 customers on the retail floor to ensure physical distancing. Our store is tightly packed and full of blind corners, we have slowly brought the number down to what we can safely accomodate.
We may allow 1 additional person in at our discretion depending on which departments the other two are located.
You will be escorted or directed at a minimum 2 meter distance by a staff member.
You MUST use hand sanitizier (provided) or put on fresh gloves (bring your own) before entering the sales floor. NO EXCEPTIONS.
Please be considerate. Limit your touching of merchandise and casual browsing. We remain open for needed essentials for our customers and community.
NO RETURNS OR EXCHANGES AT THIS TIME. We are working on updating our return policy to reflect the current situation. Keep your receipt, do not remove any tags.
Thank you for your continued patronage, patience and understanding during these unsual times.
Be kind, stay safe.
The Sea Sport Team
